We would expect the course to be completed and passed within 4 weeks of enrolment. If, however, this is not possible, you must be made aware that there is a 12-month time limit on the training programme. If the course is not completed within 12 months, the link will expire, and you will be removed from the course.
Programme Aims:
The aim of this training programme is to provide the knowledge and understanding required by hot tub operators for the safe and efficient running of commercial hot tubs and also to provide learners with the knowledge and skills required to be able to competently carry out pool water testing and to understand how to interpret pool readings with reference to the appropriate parameters.
Learning outcomes:
Learners will study via an online platform containing recorded sessions and will complete exercises and complete an assessment workbook to enable the learner to:
Understand the legal responsibilities and obligation of hot tub operators to maintain safe water
Recognise the sources of guidance available to hot tub operators
Understand the need for good preparation of the hot tub site
Understand the nature of pollution of hot tub water
Understand the need for pre-bathing hygiene
Understand how the hot tub circulation systems work
Understand the need for effective chemical treatment of hot tub water
Know how to test hot tub water
Know how to respond to test results which are out of range
Recognise the types of filters used in hot tubs and how they are cleaned.
Understand the various methods used to chemically treat hot tubs
Recognise the chemical safety issues related to hot tubs
Understand the need for the bacteriological testing of hot tubs
Understand the need for the legionella testing of hot tubs
Understand the importance of accurate recording of hot tub chemical readings
Consider the guidance which needs to be given to bathers
Recognise the importance of HSG 282.
Hot tubs for hire: general guidance
Pre-requisites:
You must be 18 years old at the start of the course
This is one of a series of programmes developed for a specific market where attendance at a typical pool plant course would not be helpful.  The course content and materials are centred entirely around hot tubs with no unnecessary content.
Assessment:
The programme is assessed by completing an online multiple-choice quiz.
Guided learning hours:
The suggested guided learning hours for this programme are: 7 hours. But, because the training programme is delivered online, you can work at your own speed in the convenience of your own workplace. We would expect to course to be completed within a week of accessing the training content.
Endorsement:
This training programme is externally endorsed, not only by Active IQ, the leading awarding organisation in the active leisure sector, but also by CIMSPA, the Chartered Institute for the leisure industry.
Certificate
Once all the lessons have been marked by you as completed, and the quiz successfully passed, the certificate will then be available to view next to the results tab.
Guidance on successfully completing this course:
We recommend that you use Google Chrome to watch the videos, as we have found that this browser has minimal bufferring compared to other browsers. If you are using a different browser (Edge, Safari, etc) and find you are struggling to watch the video, consider swapping to Google Chrome.
However long you have been in the business, please do watch every video and read the manual
Don’t assume you already know everything there is to know
At the start of every unit there is a manual to download. This is something you can keep and refer to whenever you need to
Every lesson has a video PowerPoint presentation for you to watch
Once you have watched it, press Complete Lesson to move onto the next lesson
The course is assessed by 2 multiple-choice quizzes. This is graded automatically but is reviewed manually before the unit is passed.
Move onto the next lesson by scrolling to the bottom and clicking on the right arrow
You have to watch every video to pass the course
You have to score at least 80% on the first quiz, and 100% on the 2nd quiz to pass the course
If you fail to achieve 80%, or 100% on the second quiz, they will be reset, and you will be able to re-take it
The final quiz at the end has a pass mark of 100%. This is because is contains questions relating to the fundamentals of pool operations, which if answered wrongly could result in injury, or harm to pool users.
When you have finished, you will find your certificate under ‘My Courses’
If you get stuck at any point, click on the ‘My Courses’ tab at the top of the screen, or select a course lesson from the right hand side of the screen.
If the course is suggesting you haven’t completed 100% by the end, make sure you have clicked ‘complete lesson’ on each lesson.
IMPORTANT BOOKING INFORMATION
Please note that in order to maintain the integrity of the qualification and to safeguard against fraud, only the name of the person registered to undertake the training will be named on the certificate.
If you have logged into this course using a Username other than your own, please contact us immediately so that we can register you on our system and provide you with your own log in details. Failure to do this will result in your certificate being produced in someone elses name, and this cannot be changed afterwards.
Certificates will  not be issued to company names.
Certificates cannot be claimed for any other person who is not the registered learner.
