Quality Audit Reports

ACTIVE IQ EXTERNAL VERIFICATION REPORT: NOVEMBER 2023

What the Awarding Organisation said…

“Low Risk/Compliant/Direct Claims status” Once again!!”

Active IQ Awarding Organisation External Verifier Report 09 11 2023

“The centre has a wealth of knowledge and expertise in the pool plant industry, which was highlighted throughout the visit”. 

“Low Risk/Compliant/Direct Claims status”  Once again!!

“The centre has continued robust practices in all aspects of the report, which reflects in a compliant, low risk rating for the visit. Well done!”.

Areas of considerable strength/good practice

“The centre has a wealth of knowledge and expertise in the pool plant industry, which was highlighted throughout the visit. The centre has suitable management systems in place, which capture the necessary learner information from the learners. Learners are registered in a timely manner, with ensuring they are provided with their own manual at the start of their programme”.

The centre is continuing to follow excellent practices as an approved centre and happy to allocate a compliant, low risk rating in all areas. 

 

EXTERNAL QUALITY ASSURANCE REVIEW REPORT: 15 DECEMBER 2023

What the Awarding Organisation said…

Overall, very impressed with the tight ship that is being clearly managed by James Johnson. The learner feedback is a mass of positives and impactful practice and training with lots of sufficient evidence to support this.

Extracts from the Chartered Institute’s QAA review

“Exemplary status in providing high-quality education in pool plant operations and standards”

Overall Comment on Quality of Education:

Johnson Training Ltd has consistently demonstrated an ‘Enhancing’ level of performance across all 17 areas of Quality of Education. Their commitment to quality, inclusivity, and continuous improvement is evident in their adherence to professional standards, detailed planning, proactive feedback, and quality assurance approach. The evidence from the Active IQ EQA report further solidifies their exemplary status in providing high-quality education in pool plant operations and standards.

Overall Comment on Learner Journey:

“learners are well-supported and guided towards successfully completing their courses.”

Johnson Training Ltd exhibits an ‘Enhancing’ level of performance across all aspects of the Learner Journey. They demonstrate a robust and comprehensive approach to learner support, transparency in operations, and effective communication methods. Their dedication to learner suitability, ability, and overall support to course completion reflects their commitment to providing a high-quality learning experience. Johnson Training’s approach to managing the learner journey sets a high standard in the sector, ensuring that learners are well-supported and guided towards successfully completing their courses.

Overall Comment on Promotion and Marketing:

“……….. commitment to truthful and responsible marketing. Johnson Training’s practices in this area enhance the integrity and perception of its educational offerings”.

Johnson Training sets a high standard in Promotion and Marketing, adhering closely to CIMSPA’s guidelines and expectations. Their marketing approach is characterised by accuracy, clarity, and respect for the standards set by CIMSPA and the awarding organisation. The clear and direct communication of their training provisions on their website and other communications demonstrates their commitment to truthful and responsible marketing. Johnson Training’s practices in this area enhance the integrity and perception of its educational offerings.