Management Monitoring of Pools – CPD – Unit 2

This unit is part of the JTL Pool Technical Management CPD Training Programme which is specially designed programme delivered at a notional Level 4, but it is available as a standalone programme.  It has been newly revised and updated for our online delivery platform.

Unit Aims

The aim of this unit is to provide Facilities Managers, Site Managers, and Compliance Managers with a deeper understanding of the importance of monitoring swimming pool records and the critical role they play in quality assurance.

Effective record monitoring supports regulatory compliance, promotes safe operating practices, and contributes to the efficient management of swimming pool facilities.

By developing robust monitoring and review processes, managers can identify trends, address issues proactively, and maintain consistently high operational standards.

Good Practice is Good Business

Embedding best practice into the culture and day-to-day operations of a facility creates a strong foundation for compliance, safety, and service excellence.

When effective systems and procedures are consistently followed, management teams can spend less time resolving compliance concerns and more time focusing on business growth, service development, and enhancing the customer experience.

Ultimately, a well-managed and compliant facility is better positioned to achieve operational success and long-term sustainability.

The unit is delivered online on our own online training platform.

This course is primarily aimed at Facility Managers, Compliance Managers, and technical operatives that have completed a Level 3 Pool Plant Operator Training Programme, and wish to increase their knowledge and improve their management skills.

This unit can be completed by any qualified Pool Pllant Operator that wants to progress their development by completing this as part of their CPD.

Contents

1. Why do pools go wrong?
2. The consequences of the pool going wrong
3. Management monitoring
4. What is meant by ‘reactive’ and ‘pro-active’ monitoring
5. Understanding the pool testing criteria and protocols
6. Understanding the engineering/chemical requirements
7. Understanding RAG rating
8. Trend analysis
9. Interpreting the data
10. Exercises on interpreting the data
11. The importance of commentary on readings which are out of range and the resultant audit trail
12. Addressing weaknesses
13. Action planning for improvement
14. Prioritizing actions
15. Problem solving
16. Reflection on current practice and planning for improvement

On completion of the unit, the learner will understand the importance of the following:

1. Why do pools go wrong?
2. The consequences of the pool going wrong
3. Management monitoring
4. What is meant by ‘reactive’ and ‘pro-active’ monitoring
5. Understanding the pool testing criteria and protocols
6. Understanding the engineering/chemical requirements
7. Understanding RAG rating
8. Trend analysis
9. Interpreting the data
10. Exercises on interpreting the data
11. The importance of commentary on readings which are out of range and the resultant audit trail
12. Addressing weaknesses
13. Action planning for improvement
14. Prioritizing actions
15. Problem solving
16. Reflection on current practice and planning for improvement