Customer Testimonials

Comment: 10/10 “Excellent tutor, I found the course very informative.”

Comment: 10/10 “Very easy to understand.”

Comment: 10/10 “Good insight into what we were doing right or wrong.”

Comment: 10/10 “Good organisers, very professional.”

Overall impression of the course:
Comment: The training manual etc. is particularly useful for future reference
Any parts of the course you enjoyed? :
Comment: Scientific and mathematical elements were particularly well explained for a non-specialist

How satisfied were you with the level of customer support?
Comment: Had help straight away if needed
Any parts of the course you enjoyed? :
Comment: I really liked the section on the filters, legislation and the balancing of chemicals, I am now reviewing quite a few of our policies and procedures to bring them up to date. I also liked the videos of backwashing a high rate and medium rate filter, interesting to see different equipment used from what we have.

Overall impression of the course:
Comment: Well put together and easy to understand
Any parts of the course you enjoyed? :
Comment: This is the first online course I’ve done and I really enjoyed the challenge. I served 22y in the British Armed Services and this has been by far the best power point Cse I have taken

Any parts of the course you enjoyed? :
Comment: The additional pool water testing and backwash videos were a good reminder

How satisfied were you with the level of customer support?
Comment: needed to reset my password. Sorted quickly thank you
Any parts of the course you enjoyed? :
Comment: enjoyed the online aspect and not having to travel miles to sit in a classroom

How in your opinion could the course be improved?
Comment: Only by doing it face-to-face in case you have any questions that need answering
Would you recommend this course to a friend or colleague?
Comment: Yes, I would very informative and the people who have set the course up are very professional and knowledgeable.

Overall impression of the course:
Comment: The trainer appeared knowledgeable, and the assessments were well devised
Overall impression of the course materials:
Comment: The downloads were and will be useful as will the short clips
Any parts of the course you enjoyed? :
Comment: The assessments were challenging enough to reinforce learning but this knowledge now needs to be put into practice on site

Any parts of the course you enjoyed? :
Comment: I enjoyed the way that the power point linked to the course material which gave me all of the information that I needed

How satisfied were you with the level of customer support?
Comment: The manuals and extra videos were very helpful and informative
Do you have any suggestions as to how the course could be improved?
Comment: Dont think it could. Information, exercises all helped to bring home and inbed the knowledge needed
Any other comments?
Comment: Can I thank you for making the course accessible and easy to follow. The manual, exercises and extra videos all helped to embed the knowledge gained from this course.